Shipping & Returns
All items are shipped from Indonesia using EMS TRACKED. Shipping usually would take 3 days - 2 weeks.
We use flat shipping rate USD 15 for any destination worldwide.
Why EMS? USD 15 only for shipping? That's expensive!
The reason we choose only EMS is because that's the most reliable shipping option I ever experience. For some country, EMS have partnership with DHL so they will transfer the parcel to DHL at the destination country.
EMS is tracked, not only local tracked. You could easily know where is the current parcel location via http://ems.posindonesia.co.id .
Trust me, USD 15 is way more cheaper than the actual cost for shipping to location other than CONUS, Australia, and Asia. Thank you for your understanding.
Each keycaps is 100% handmade so each cap will have slight variation, most of the time in the coloring. Major defect such as broken stem is returnable. Damage by the shipping service isn't covered.
To submit a return or exchange go to the contact page.